Code of Conduct

1. Short Title and Commencement:

• These Codes of Conduct shall be referred to as the Code of Conduct for Educational Consultancy Services, effective from 0001 (2022).
• These Codes of Conduct shall be in immediate effect upon adoption.

2. Definitions:

• "Statute" refers to the Statute of the Foreign Admission & Career Consultants Association of Bangladesh (FACD-CAB).
• Educational Consultancy" denotes consultancy services provided to students desiring education in domestic or foreign countries.
• "Service charge" signifies the fee for educational consultancy services.
• "Association" signifies the Foreign Admission & Career Consultants Association of Bangladesh (FACD-CAB).
• "Executive Committee" denotes the governing body of the Foreign Admission & Career Consultants Association of Bangladesh (FACD-CAB).
• "General Assembly" refers to the General Assembly of the Foreign Admission & Career Consultants Association of Bangladesh (FACD-CAB), including Extraordinary General Assemblies.
• "Organization" denotes a legally registered professional firm or company engaged in providing educational consultancy services.
• "Member" signifies an affiliate of the Foreign Admission & Career Consultants Association of Bangladesh (FACD-CAB).

3. Mandatory Codes of Conduct for Members:

• Members must adhere to the following codes of conduct while practicing within the educational consultancy profession:
• Services must be provided ethically, maintaining professional integrity, and in a reasonable physical condition.
• Accurate information on suitable foreign educational institutions must be offered based on students' precise needs.
• Consultancy shall only be provided on matters understood and authorized by the member, founded on truth and facts.
• Consultancy shall only be provided on matters understood and authorized by the member, founded on truth and facts.
• Advising students on appropriate educational institutions based on their academic levels and financial capacities is essential.
• Consultancy actions must adhere to written agreements, including service charges, without exceeding the scope of the agreement.
• Service charges should be transparent, with receipts issued for the same.
• Charging conditional fees or extra charges based on success is prohibited.
• Fabrication of documents or providing assistance thereof is strictly prohibited.
• Misleading or wrongful influence is not permitted.
• Guarantees for visas, admissions, jobs, or I-20 forms are not to be offered.
• The consultancy should not be exploited solely for income generation.
• Individuals involved in financial dishonesty or malicious activities should not be engaged in consultancy activities.
• Members should follow Association instructions, inform the Association of professional matters, and seek guidance when needed.

4. Advertisement Codes of Conduct:

Members are required to adhere to the following codes of conduct when advertising:

• Advertisements must not be misleading or sensationalized.
• Advertisements should focus on educational matters and not misrepresent native education.
• Guarantees, including visa, I-20, job, or admission guarantees, should not be advertised.
• Charges, if applicable, must be clearly indicated in advertisements.

5. Filing Complaints:

• Complaints can be filed by parties affected by actions inconsistent with the Association's Statute, Code of Conduct, or professional ethics.

6. Review of Complaints:

• Complaints may be rejected if lacking reasonable grounds or evidence, are not based on clear reasons, are filed beyond a reasonable timeframe, or are found to be irrational or malicious.

7. Action on Complaints:

The Executive Committee's actions on complaints include:

• Membership cancellation for repeated Statute and Code of Conduct violations, with public notices.
• Suspension or cancellation of membership based on severity and context.
• Appropriate actions against violations of professional ethics and dignity.

8. Addressing Member Disobedience:

• The Executive Committee can take actions ranging from admonition to membership cancellation against members disobeying Association orders and instructions.

9. Action Rationale:

• The Executive Committee must provide a fair opportunity for defense and articulate the rationale and grounds for actions taken. The General Assembly may review complaints against Executive Committee actions.